not all MCS umbrella schemes are equal
We had our MCS audit at Alto HQ yesterday, carried out by NICEIC. The result? Zero non-conformities. Despite supplying around 100 heat pumps every month, we had no issues flagged.
How do we do it? The auditor summed it up in one word – ownership. It was clear we take full responsibility for every project we support.
One of our experienced engineers completes a full handover with the customer, ensuring they’re confident using their new heat pump system.
What Sets Alto Energy Apart from Other MCS Umbrella Schemes?
Unlike many MCS umbrella schemes, we support every stage of the installation to ensure quality and compliance. For every single heat pump project, Alto Energy will:
- Complete MCS-compliant heat loss calculations before equipment delivery (not after, like some MCS umbrella providers)
- Provide full training to new installers and ensure a proper onboarding process into the Alto Assured Installer Network
- Deliver the heat pump equipment from stock – available for next-day delivery if needed
- Provide full technical support and supervision throughout the installation
- Send one of our employed, experienced engineers to commission the system on-site, ensuring everything is working correctly. They also carry out a full handover with the customer to explain how the system works
- Our experienced office-based compliance team handles every step of the project, making sure everything is compliant and accurate
Heat pumps are what we do. With hundreds of years of collective heat pump experience across all business functions, we focus on doing it right every single time. That means full MCS compliance, no risk of Government funding clawbacks, and most importantly, we deliver excellent results for the homeowner, which helps build trust and satisfaction in heat pump technology.
Contact us today to see how we can help with your next heat pump project.
Heat Pump Training
If you're looking to learn how to install air source heat pumps, we offer free heat pump training on leading brands like Worcester Bosch, Samsung and Mitsubishi.